reflection time

Home reflection time

When do you have a reflection period?

The consumer (not business customers) has a legal cooling-off period of 14 days if he buys something:

The reflection period starts the day after delivery. If you want to return your purchase, please send an e-mail to

We will refund the purchase price within 14 days of canceling the purchase. The shipping and delivery costs are not refundable.

You are not entitled to a full refund of your purchase price if the product has been specially produced for you or if the seal of a product has been broken.